Verizon-owned Visible is offering outage credits, too

January 16, 2026 Stevie Bonifield

Customers of Visible Wireless, which is owned by Verizon, may be getting a $5 credit toward their next bill in response to a Verizon cell service outage earlier this week. Verizon customers were offered a $20 credit after the outage.

As spotted by 9to5Google, a message sent to Visible customers explains: "Yesterday we let you down and for that we are sorry. We are giving you a $5 credit towards your next month of service that can be redeemed after Jan 16 when paying with a credit card online."

The same message was shared by a user on the Visible subreddit on Thursday, although the user mentioned that they didn't have issues related to the …

Read the full story at The Verge.

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