United Airlines can permanently ban passengers who don’t wear headphones

March 5, 2026 Stevie Bonifield

Chicago's O'Hare Airport Hosts Air Industry's World Route Forum

United Airlines has updated its "Contract of Carriage" to include a line that requires passengers to wear headphones while listening to audio and video content on flights, CBS News reports.

Under the updated contract, United can "refuse transport on a permanent or temporary basis" to passengers who don't follow a list of rules, which now includes listening to audio without wearing headphones. The policy also states that United can remove those passengers from the aircraft "at any point."

United spokesperson Stella Balaskas confirmed in a statement to The Verge that the policy was updated on February 27th, saying, "We've always encouraged …

Read the full story at The Verge.

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